HEARING PROFESSIONALS WITH YOU EVERY STEP OF THE WAY

One of the best Eargo perks that doesn't come in the box? Every Eargo comes with lifetime support from our team of hearing professionals. They’re here to help you get set up, personalize your listening experience for your unique lifestyle, and answer any questions you might have along the way.

THE EARGO WELCOME CALL

Once your Eargo device arrives at your door, it’s time to schedule your welcome call with one of our hearing professionals. This call is a vital part of your hearing journey and will help you get the most out of your Eargos. Bonus: You can take the call from the comfort of your own home—even if you’re in your pajamas.

Dr. Shelby, Au.D., takes us through what you can expect during your welcome call. 

Your hearing professional will answer all of your questions and go over everything below and more.

  • How to properly insert and wear the devices
  • What to expect as you get started and adjust to your new Eargos
  • How to use the charging case
  • Cleaning and maintenance
  • How to adjust the sound programs

WHY ARE WE BLUSHING?

Because there’s nothing we love more than hearing from Eargo users—especially when they’re raving about our support team.