We estimate that over 45 million Americans have some form of hearing loss, according to most hearing health experts. Unaddressed hearing loss can increase the risk of cognitive decline, dementia, falls, cardiovascular disease, social isolation, depression, and anxiety, but only 25% of those who could benefit from a hearing aid have ever used them.
Eargo’s Sound Match is a proprietary technology created to personalize your Eargo devices to your unique hearing preferences.
The entire Sound Match process takes about 10 minutes to complete, in-ear. You’ll hear sounds presented through the left and right devices at different loudness and pitch levels. If you hear the sound tap “Yes” and if you do not hear it, you can tap “replay” to try again, and if you still cannot hear it, you can tap “No.”
Before starting Sound Match, please make sure your hearing devices and charger have at least a 25% charge, (i.e. at least one solid white Hearing Device Indicator Light and one pulsing for each hearing device, and a solid white indicator on an unplugged charger).
Sound Match uses your results to personalize your Eargo devices to your unique hearing preferences.
To update your devices with Sound Match personalization, please put them inside the Charger to complete the process. If you decide not to apply the Sound Match results, they will be discarded and your Eargo devices will remain with the programs that are already inside. For devices without previously applied Sound Match results, these will be Preset Programs 1, 2, 3, & 4.
Preset Programs 1, 2, 3, and 4 are Eargo’s factory default choices.
After Sound Match has been done, your hearing devices will have a “Normal” program.
How to find Sound Match when using the app for the first time, when editing programs, and from the app Menu
If you experience any issues or have questions about Sound Match, the default programs, or anything about the mobile app, please contact us and we’d be happy to help you.